ticinopass Regulation

1. KeyCard: personal use and cost

The KeyCard is a strictly personal magnetic support.
Each new KeyCard, onto which the ticinopass subscription is loaded, costs CHF 5.- each.

2. Validity of the ticinopass KeyCard

The ticinopass KeyCard is valid in the following ski resorts: Airolo-Pesciüm, Bosco Gurin, Carì, Nara, Campo Blenio, Cioss-Prato, Airolo-Lüina, Prato Leventina, Bedrina-Dalpe, Mogno, Cappellina-Piano di Peccia, Alpe di Neggia, and Bedea-Novaggio. These will henceforth be referred to as “sister stations.”

3. Benefits for Holders of the ticinopass KeyCard

Holders of a valid ticinopass subscription can enjoy a series of benefits offered by affiliated partners. Access methods for these benefits and further information are available here.

4. Improper Behavior and Abuse of Transport Tickets: Rules and Penalties

Improper behavior and abuse of transport tickets In case of improper behavior, such as damage to facilities or disregard for FIS rules, signals, closures, and staff instructions, the transport ticket will be withdrawn without compensation. We also reserve the right to claim compensation.
Abuse of transport tickets The skipass with electronic surveillance is an automatic control system. Periodically, random checks are conducted to ensure that the personal and non-transferable subscription is used by the holder. Upon request from staff, the subscription must be shown without objection. Unauthorized use of a transport ticket or modification of its parts will result in immediate withdrawal of the ticket without compensation. The station management also reserves the right to take further civil or criminal measures.

5. Requirement for a Personal Card to Access Services at Ski Resorts

All users are required to possess a personal card and to show it to the ski resort staff when requested. Children under 6 years old must also have a personal card with a photo ID to access the resort services. It is important to note that the “adult” subscription is valid only for the holder and does not allow access to services at sister or partner stations for children or other family members.

6. Safety on the Slopes: Responsibility of the Skier and Rules to Follow

The skier is primarily responsible for their own safety. The information board provides information on all means of transport and lift facilities. Before each descent, it is essential to check that the slope is officially open. The closure of slopes, even in good weather, is always justified (avalanche risk, preparation work). The use of closed slopes is prohibited and carries extreme risks at your own expense. The slope service assumes responsibility and control only for the marked and signposted slopes that are open. Leaving the marked and monitored paths is prohibited. Anyone descending after the last slope check assumes responsibility. Every skier must adjust their skiing style to their abilities and the conditions of the terrain, snow, and slope. It is the duty of everyone to adhere to the provisions of the slope and rescue service, the FIS rules, and the regulations of each facility. Remember that even the best-prepared slopes cannot guarantee absolute protection against injuries or material damage.

7. Liability: Damage Caused by Recklessness and Personal Negligence

The respective companies are not responsible for any damage resulting from recklessness or failure to observe the displayed signage, nor for personal negligence.

8. Closure of Facilities: Regulation in Case of Force Majeure and Refunds

The management of each station has the authority to suspend the operation of the facilities due to force majeure. In the event of temporary closure of individual lift facilities or the entire ski resort for such reasons, there is no right to a refund, according to tariff provisions.

9. Refund Policy and Replacement of the KeyCard

Failure to use the card does not entitle one to a refund.
In case of loss, replacing the ticinopass KeyCard costs CHF 20.- (including the new KeyCard).
There is also no right to a refund or extension in the event of unforeseen departure, illness, injury, bad weather, avalanche danger, operational interruptions, slope closures, and so on.